Sunnyhaven Career Position


Business Development Manager

FULL TIME – Fixed Term (12 Months)



Reporting to the CEO, the Business Development Manager will be responsible for driving growth in Sunnyhaven within the disability sector. The National Disability Insurance Scheme (NDIS) is a new government insurance scheme that is changing the nature and ways service providers work and deliver services to people with a disability.

This is a newly created position with a significant opportunity for a self-motivated person to work with the CEO to shape and own business development and be responsible for the organisation’s growth as a provider within the NDIS.

The role will appeal to a passionate and experienced person with a deep understanding of the B2B and B2C cycles.

While the sector focus may be new, the successful candidate will have a proven track record but also want to take on the challenge of a fast-growing lean organisation.



As part of your responsibilities you will:

  • Work with the CEO to refine sales and service delivery models and strategy
  • Build and manage the activities associated with contracts, funding and negotiations with the National Disability Insurance Agency.
  • Work to set up and convert large B2B partnerships
  • Develop a formal strategy on how existing and future Sunnyhaven services would be funded.
  • Identify revenue streams that would generate and fund the expansion of existing services and programs.
  • Establish a regular income flow through NDIS clients in “Supported Accommodation”, “in home” and “Community Day Service” streams.
  • Establish new funding streams of income through privately funded clients.
  • Develop and build key relationships with funding bodies, other providers and community-based groups.
  • Process all support contracts and funding requests through the NDIA in a timely manner.
  • Establish appropriate service delivery timelines after signing existing and new clients
  • Manage Sunnyhaven’s CRM and all business development and funding initiatives.
  • Adopt a continuous improvement approach to all working practices and business development initiatives.



  • Tertiary qualifications in appropriate and related discipline
  • Minimum Certificate IV Frontline management
  • Minimum 3 years’ experience in management roles within a community based, or disability service
  • Experience in the planning and the implementation of new business initiatives.
  • Proven ability to bring in new business/partnerships
  • Demonstrated experience in relevant Disability or community service organisation. including experience in service delivery to children or adults with a disability
  • Competent financial management skills
  • Sound knowledge and skills in person and family centred practice
  • Proven ability to approach issues from a perspective which identifies opportunities 
and solutions; an outcomes (customer) focus
  • Strong negotiation and influencing skills
  • Excellent verbal and written communication skills
  • A proven desire to network and build relationships – ability to build rapport and create, maintain and enhance effective relationships
  • Intermediate skills in Microsoft Word and Exchange/Outlook and basic skills in Excel
  • Current Class C drivers licence

To apply please email a covering letter addressing the above requirements for the position and your resume to

For further information please contact Nazia Ahmed on ph: 9588 5433

Download position description here.
Download Business Development Manager KPIs here.